Privacy Policy

Last updated: September 2026

This Privacy Policy explains how Between Us ("we," "our," or "the app") collects, uses, stores, and protects your information when you use our mobile application and related services.

1. Information We Collect

When you create an account and use Between Us, we may collect:

• Account information: your email address and password (stored securely and encrypted via our authentication provider, Supabase).
• Profile information: any details you choose to add to your profile.
• Support and safety reports: messages, subjects, and details you submit through our "Report a Problem" or "Contact Safety Team" features, along with your account email and user ID.
• Usage data: basic technical information such as app version, device type, and general usage patterns to help us maintain and improve the app.

2. How We Use Your Information

• To create and manage your account.
• To operate core features of the app.
• To respond to support requests and safety reports.
• To send you transactional emails, such as confirming receipt of a report you submitted.
• To maintain the security and integrity of our services.

3. How We Store and Protect Your Data

Your account data and submitted reports are stored using Supabase, which provides encrypted storage and Row Level Security so that only you (and authorized administrators handling safety reports) can access your own report history. Passwords are never stored in plain text.

4. Sharing Your Information

We do not sell your personal information. We may share information only:

• With our infrastructure providers (such as Supabase and our email service) solely to operate the app.
• When required by law, legal process, or to protect the safety of our users.

5. Your Choices and Rights

• You may request access to, correction of, or deletion of your personal data by contacting us at the email below.
• You may delete your account at any time from within the app, where available, or by contacting support.

6. Children's Privacy

Between Us is not intended for use by children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us.